Effective Date: 22nd September 2026
Last Updated: 22nd September 2026
Welcome to ShareHire!
ShareHire Pty Ltd (ABN 58 681 831 318) (“ShareHire”) operates is a peer-to-peer equipment rental marketplace designed to connect Suppliers and Hirers in a secure and convenient way. These Terms of Business outline the rights, responsibilities, and obligations of all users when accessing or using the ShareHire platform (“Terms of Business”).
By using ShareHire, you agree to these Terms of Business and acknowledge that all transactions, payments, and interactions on the platform are subject to our Terms of Business, Privacy Policy, and other applicable policies.
We encourage you to review these terms carefully, and if you have any questions, feel free to contact us.
1. Definitions
1.1. "ShareHire" ("we," "our," or "us") refers to ShareHire Pty Ltd, the operator of the ShareHire platform.
1.2. "Platform" refers to the ShareHire website, mobile application, and related digital services that facilitate peer-to-peer equipment rentals.
1.3. "Supplier" or “Lister” refers to any individual or business that lists equipment for hire on the ShareHire platform.
1.4. "Hirer" refers to any individual or business that books and rents equipment from a Supplier through the ShareHire platform.
1.5. "User" refers to any individual, business, or entity that accesses, registers, or interacts with the ShareHire platform. This includes, but is not limited to, Hirers, Suppliers, and visitors browsing the platform.
1.6. "Booking" refers to the Rental Agreement between a Supplier and a Hirer, facilitated through the ShareHire platform.
1.7. "Booking Fees" refers to the amount payable (or paid) by the Hirer to the Supplier for the Dry Hire of Equipment through the Platform, but excluding any Security Deposit.
1.8. "Booking Period" refers to the agreed duration of time during which the Hirer is authorised to possess and use the Equipment under the Rental Agreement, commencing from the scheduled pick-up (or delivery) date and time, and ending upon the scheduled return date and time.
1.9. "Commission Fee" refers to the fee charged by ShareHire for facilitating the transaction between the Supplier and the Hirer, calculated as a percentage of the total booking amount.
1.10. “Late Fees Policy” refers to ShareHire's separate policy document detailing the applicable fees, conditions, and procedures regarding Equipment returned after the agreed Booking Period. The Late Fees Policy is accessible on the ShareHire platform and forms part of these Terms of Business by reference.
1.11. "Rental Agreement" refers to the direct contractual arrangement formed between a Supplier and a Hirer outlining the terms and conditions of hiring equipment listed on the ShareHire platform.
1.12. "Security Deposit" or “Security Bond” or “Bond” refers to a refundable amount held by ShareHire in escrow during the rental period. ShareHire may deduct amounts from this deposit, in whole or in part, to cover costs associated with late returns, damage to equipment, or other breaches of the agreed rental terms.
1.13. "Third-Party Identity Verification Services" refers to services used by ShareHire, such as but not limited to Stripe Identity, to verify user identities.
1.14. "Force Majeure" refers to unforeseen events or circumstances beyond ShareHire's reasonable control that may temporarily disrupt or impact the operation or accessibility of the platform, including but not limited to natural disasters, cyberattacks, internet outages, third-party service disruptions, technical failures, and government-imposed restrictions or regulations.
1.15. "Dry Hire" refers to the rental of equipment without an operator. Under a Dry Hire arrangement, the Hirer is solely responsible for the operation, use, and return of the equipment in accordance with these Terms of Business, including compliance with licensing and safety laws.
1.16. “Platform Content” refers to all text, images, logos, trademarks, software, data, and other materials available on the ShareHire platform, including user-generated content such as listings, reviews, and messages where applicable. This excludes personal user information or private communications. All intellectual property within the platform is either owned by or licensed to ShareHire
1.17. “Equipment ID” or “Listing ID” refers to the unique system-generated identifier assigned to each piece of equipment on the ShareHire platform. It is used for tracking, dispute resolution, and claim processing related to bookings.
1.18. "Higher-Risk Equipment" or “Higher-Risk Category” means any Equipment that:
(a). requires a licence, permit, qualification or High-Risk Work Licence to lawfully operate, including the categories described in clause 4.7 (motor vehicles, heavy machinery and elevating work platforms); or
(b). ShareHire designates as higher-risk from time to time by notice on the Platform, including but not limited to powered cutting, grinding or demolition equipment, pressure or lifting equipment, trailers, and any Equipment with a recommended retail price above $5,000.
(c). ShareHire will give Suppliers 30 days’ notice of a new designation, will not apply it to Bookings already confirmed, and a Supplier who does not wish to accept it may de-list the Equipment without charge.
2. Scope of Services
2.1. ShareHire operates as a marketplace facilitating peer-to-peer equipment rentals and does not directly provide the equipment or services listed on the platform. ShareHire enables individuals and businesses ("Suppliers") to list and rent out equipment to users ("Hirers") through the platform
2.2. ShareHire’s role is limited to providing the platform, processing payments, and facilitating introductions and communication between Suppliers and Hirers. ShareHire is not a party to rental agreements formed between Suppliers and Hirers and does not own, inspect, or guarantee the condition of any equipment listed on the platform. ShareHire is not a party to any Rental Agreement between a Supplier and a Hirer and will not participate or become involved in disputes arising between Suppliers and Hirers, except as expressly stated in these Terms of Business.
2.3. ShareHire does not act as an agent, employer, contractor, or insurer for Suppliers or Hirers. Suppliers are solely responsible for ensuring that the equipment they provide is safe, fit for purpose, and compliant with all applicable laws and regulations.
2.4. ShareHire facilitates Dry Hire transactions only. This means that ShareHire does not provide operators, labor, or any associated services in connection with rented equipment.
2.5. Hirers must ensure they hold the necessary skills, training, or legally required licenses before operating rented equipment. Suppliers may request proof of licensing before releasing equipment, and failure to provide valid documentation may result in cancellation under ShareHire’s cancellation policy.
2.6. Unless otherwise agreed between the Supplier and Hirer, all equipment must be collected from and returned to the Supplier's nominated premises. Alternative arrangements, such as delivery or collection of equipment by the Supplier at the Hirer's location, may be mutually agreed upon between the parties. ShareHire has no involvement or responsibility regarding such arrangements.
3. Fees and Payment Terms (Applicable to Suppliers)
3.1. This section applies to Suppliers listing equipment on the ShareHire platform. It outlines the commission structure, payment processing, and other financial obligations of Suppliers when renting out equipment to Hirers.
3.2. ShareHire charges the Supplier a Commission Fee equivalent to 10% on the Booking Fees.
3.3. All Booking Fees and Security (Bond) Deposits related to equipment bookings will be held in escrow by ShareHire when the Hirer books the equipment.
(a). Each transaction will be automatically linked to the Equipment ID assigned to the rented item for payment tracking and dispute resolution
3.4. Upon successful completion of the Booking and confirmation by both the Supplier and Hirer,
(a). ShareHire will release the Booking Fee to the Supplier after deducting ShareHire's applicable Commission Fee.
(b). The Security Deposit will be returned to the Hirer, subject to any deductions for late fees, damages, bond handling fees or breaches of the terms of the Rental Agreement.
(c). By accepting these Terms of Business, the Supplier expressly authorises ShareHire to deduct its Commission Fee from the Booking Fee prior to releasing the balance to the Supplier.
3.5. ShareHire processes payments to Suppliers in accordance with clause 3.4 within 3-5 days after the completion of the Booking.
3.6. ShareHire may be required to charge GST on its Commission Fees under Australian tax law. Where applicable, the Commission Fee will include GST.
3.7. ShareHire reserves the right to review and adjust its Commission Fees in the future, subject to written notice to all affected Suppliers.
3.8. For business transactions, ShareHire’s platform allows Hirers to include a Purchase Order (PO) reference in invoices for record-keeping purposes. However, this does not modify ShareHire’s standard payment terms, commission fees, or transaction processing. All payments must be completed through the ShareHire platform, and direct transactions outside the platform are strictly prohibited.
3.9. Suppliers must provide an accurate Recommended Retail Price (RRP) for each listing. The RRP will be recorded in the listing details and may be used:
(a). To assess potential insurance claims.
(b). To determine appropriate Security Deposits for the rental.
(c). For general dispute resolution purposes.
3.10. ShareHire reserves the right to verify the RRP provided by Suppliers. If a Supplier is found to have misrepresented the RRP, ShareHire may take corrective actions or suspend the listing.
3.11. The Supplier is solely responsible for determining the appropriate Security Deposit amount for each Equipment listing. The Supplier must clearly specify this Security Deposit amount within the listing details on the ShareHire platform. ShareHire does not verify the suitability of the Security Deposit amount set by the Supplier.
4. Supplier Responsibilities
4.1. Suppliers must deliver services as agreed upon with the Hirer in accordance with the Rental Agreement, adhering to quality standards, deadlines and all applicable laws and safety standards.
4.2. Suppliers are solely responsible for all tax obligations arising from their use of the ShareHire platform, including but not limited to income tax, GST, withholding tax, or any other applicable taxes. ShareHire accepts no liability for any failure by a Supplier to comply with Australian tax laws.
4.3. Suppliers agree to process all Hirer transactions exclusively through the ShareHire platform and not accept direct payments from Hirers.
4.4. Suppliers warrant to ShareHire that they have full legal ownership of all Equipment listed for hire on the ShareHire platform. Specifically, Equipment must be either:
(a). wholly owned by the Supplier personally; or
(b). owned by a business entity of which the Supplier is a duly authorised director or representative, legally permitted to list the Equipment for hire.
The Supplier agrees to indemnify ShareHire against any third-party claims, liabilities, damages, or costs arising from a breach of this warranty.
4.5. Suppliers are prohibited from listing or hiring out equipment they do not own or are not legally entitled to rent, including but not limited to:
(a). Equipment owned by an employer, client, or third party without their express authorisation;
(b). Equipment under a lease, financing agreement, or hire-purchase contract that prohibits sub-rental;
(c). Government, corporate, or company-owned equipment without documented approval.
4.6. ShareHire relies on the Supplier's warranty regarding ownership of the Equipment as outlined in Clause 4.4. However, ShareHire reserves the right to request proof of ownership at any time. If a Supplier fails to provide satisfactory verification of ownership within 48 hours of such request, ShareHire may immediately suspend the relevant listings or the Supplier’s account.
4.7. Suppliers must clearly state in their listing if any rented equipment requires a license, permit, or qualification to legally operate, including but not limited to:
(a). Motor vehicles (e.g., Utes, trucks, vans, commercial transport vehicles) requiring a relevant Australian state or territory driver’s license;
(b). Heavy machinery (e.g., mini diggers, excavators, skid steers, loaders, dumpers) requiring a relevant Australian state or territory operator’s license;
(c). Elevating Work Platforms (e.g., cherry pickers, scissor lifts, boom lifts) requiring a High-Risk Work License in accordance with Australian and/or State or Territory workplace safety laws.
4.8. Suppliers must ensure they do not misrepresent licensing requirements in listings. Misrepresentation of equipment licensing requirements may result in removal of the listing or suspension of the Supplier’s account.
4.9. Suppliers are responsible for ensuring their equipment complies with all relevant safety, registration, and operational laws before listing it on ShareHire.
4.10. If a Hirer fails to meet licensing or qualification requirements, the Supplier may refuse to provide the equipment, and standard cancellation policies will apply.
4.11. For equipment that requires specialised knowledge, training, or safety precautions, the Supplier must provide either:
(a). An official equipment manual; or
(b). A video demonstration or written operating instructions.
4.12. Suppliers must ensure that any provided instructions comply with manufacturer guidelines and legal safety requirements.
4.13. ShareHire recommends that Suppliers provide clear safety guidelines for complex or hazardous equipment to minimise damage and misuse.
4.14. Suppliers acknowledge their responsibility to maintain appropriate insurance for their equipment. Refer to Clause 8 (Insurance Requirements) in this agreement for details.
4.15. Confirmation of Equipment Return.
(a). Suppliers must confirm the return of Equipment via the ShareHire platform within 12 hours of the end of the Booking Period or of the Hirer marking the Equipment as returned (whichever is earlier).
(b). If the Equipment is not returned by the Hirer within 12 hours of the end of the Booking Period (and the Hirer has not requested an extension), the Supplier may mark the Equipment as returned late, and late fees will be charged to the Hirer in accordance with ShareHire’s Late Fees Policy..
(c). Late fees will not be charged if the Supplier fails to confirm the return within the required 12-hour timeframe after the Hirer has marked the Equipment as returned..
(d). If a dispute arises regarding the return or timing of the Equipment return confirmation, the parties must resolve the dispute in accordance with Clause 9 of these Terms of Business.
4.16. The Supplier is responsible for inspecting the Equipment upon its return and prior to marking the Booking as completed on the ShareHire platform. If the Supplier identifies any damage, they must immediately report this to ShareHire, providing detailed information and photographic evidence of the damage.
5. Hirer Responsibilities
5.1. Hirers must provide accurate and complete information when registering and when booking existing Equipment listed by Suppliers on the ShareHire platform.
5.2. At the commencement of the Booking Period, Hirers must inspect the Equipment and immediately report to the Supplier and ShareHire via the platform of any pre-existing damage. Hirers should support their report with photographic evidence demonstrating the condition of the Equipment. Failure to report pre-existing damage at the commencement of the Booking Period may result in the Hirer being held responsible for the damage upon return of the Equipment.
5.3. Comply with all applicable laws and regulations of Australia and, related to hiring, contracts, and payments.
5.4. Honor agreed terms of the Rental Agreement with Suppliers, including scope of work, timelines, and payment obligations.
5.5. Use rented equipment responsibly and lawfully.
5.6. At the end of the Booking Period, the Hirers must report any damage, malfunctions, or missing parts to ShareHire via the platform within four (4) hours of returning the equipment.
(a). Once reported, ShareHire will notify the Supplier, who may submit a formal damage claim with photographic evidence, repair quotes, and any supporting documentation.
(b). Failure to report damage within the required timeframe may impact the Hirer’s liability for repair or replacement costs.
5.7. The Hirer acknowledges and agrees that any reasonable costs incurred for repairs or replacement to damaged Equipment or applicable late fees may be deducted from the Security Deposit held by ShareHire. Such deductions will be paid directly to the Supplier as reimbursement, in accordance with these Terms of Business and the Late Fees Policy.
5.8. Hirers are responsible for ensuring they hold the necessary license, permit, or qualification required to operate the equipment they rent.
5.9. Before renting any equipment that requires a specific license or permit, the Hirer must:
(a). Verify their eligibility and confirm that their license is valid and current;
(b). Provide a copy of their license or certification to the Supplier, if requested;
(c). Comply with all laws, safety regulations, and road rules applicable to the operation of the rented equipment.
5.10. If a Supplier requires proof of licensing, the Hirer must provide it before taking possession of the equipment.
5.11. Hirers must not operate, or allow another person to operate, any rented equipment without the legally required license. If a Hirer does so, they assume full responsibility for any legal consequences, fines, or damages.
5.12. Hirers must read, watch, or follow any equipment manual, video demonstration, or instructions provided by the Supplier before use.
5.13. Hirers must not operate any equipment in a manner inconsistent with manufacturer recommendations, safety regulations, or applicable licensing laws.
5.14. If a Hirer is uncertain about how to use the equipment, they must not operate it until they receive clarification from the Supplier and confirm they understand its proper usage.
5.15. Any damage caused due to failure to follow instructions or negligent use shall be the responsibility of the Hirer.
5.16. Income earned through the ShareHire platform may be assessable for taxation purposes. Users are responsible for understanding and complying with their own taxation obligations. ShareHire may collect, retain and disclose transaction or user information where required to comply with applicable taxation, reporting or regulatory obligations.
6. Intellectual Property and Platform Usage
6.1. ShareHire grants users a non-exclusive, non-transferable, revocable license to use the platform solely for its intended purpose.
6.2. All content, trademarks, logos, software, text, images, and other materials available on the ShareHire platform (“Platform Content”) are owned by or licensed to ShareHire and are protected by intellectual property laws. Users must not copy, reproduce, distribute, modify, or commercially exploit any Platform Content without prior written consent from ShareHire.
6.3. Users retain ownership of any content they create, including listings, reviews, and ratings. By posting or submitting content on ShareHire, users grant ShareHire a non-exclusive, royalty-free, worldwide, and perpetual license to use, display, modify, and distribute such content for platform operations and promotional purposes.
6.4. Users must ensure their content does not infringe intellectual property rights, contain misleading information, or violate ShareHire policies.
6.5. Misuse of the platform, including unauthorised payments, fraudulent or deceptive activity, or inappropriate or defamatory conduct, circumvent or attempt to bypass ShareHire’s payment system by arranging direct payments outside the platform, may result in suspension or termination of your account.
6.6. ShareHire reserves the right to suspend or terminate your account if you violate these Terms of Business, misuse the platform, or engage in any activity deemed harmful to ShareHire, its users, or third parties
6.7. By using ShareHire, Suppliers and Hirers consent to receiving SMS, email, and other electronic communications from ShareHire regarding:
(a). Booking confirmations, updates, and reminders related to rentals;
(b). Payment and transaction notifications;
(c). Security alerts, account verification, and service updates;
(d). Operational messages necessary for the platform’s functionality; and
(e). Marketing and promotional messages, where consent has been provided.
6.8. Users may opt out of marketing communications at any time by following the unsubscribe instructions provided in emails or replying "STOP" to SMS messages.
6.9. Transactional and operational messages (e.g., booking confirmations, security alerts) are essential to platform functionality and cannot be opted out of unless the user deactivates their account.
6.10. ShareHire does not share user contact details with third parties for marketing purposes without explicit consent.
7. Data Privacy & Security
7.1. By using ShareHire, users consent to the collection, storage, and processing of personal data as outlined in the ShareHire Privacy Policy: https://sharehire.com.au/privacy-policy
7.2. ShareHire may collect and process user data, including payment information, transaction history, and user-generated content, to facilitate bookings and improve platform functionality.
7.3. Identity verification services on the ShareHire platform may be facilitated by third-party providers such as Stripe Identity. Users acknowledge that ShareHire does not store or process identity documents (e.g., passports, driver’s licenses) directly but receives verification results to confirm user authenticity and prevent fraud.
7.4. ShareHire implements security measures to protect user data but cannot guarantee absolute protection against cyber threats, unauthorised access, or data breaches. Users acknowledge that they share data at their own risk.
7.5. Users are responsible for maintaining the confidentiality of their account credentials and must not share their passwords or login details with third parties. ShareHire is not liable for any unauthorised account access resulting from user negligence.
7.6. In the event of a data breach affecting user information, ShareHire will take reasonable steps to notify affected users and comply with Australian privacy laws.
8. Insurance Requirements
Supplier Arranged Insurance
8.1. Suppliers who list Equipment in the course of a business must hold public liability insurance of not less than AUD $10 million for any one occurrence, and AUD $20 million for Equipment in a Higher-Risk Category, and must provide a certificate of currency before a Higher-Risk listing is published. Other Suppliers are not required to hold public liability insurance, but must confirm with their own insurer that hiring the Equipment to third parties is covered, and acknowledge they may have no insurance response to a claim. ShareHire strongly recommends all Suppliers hold public liability cover.
8.2 Where ShareHire receives a certificate of currency, it does so for record-keeping only. ShareHire does not verify the scope, adequacy or continued currency of any Supplier's insurance and accepts no liability for coverage disputes.
8.3. ShareHire does not arrange or provide insurance coverage for Equipment rented via the platform. Suppliers are solely responsible for obtaining and maintaining appropriate insurance coverage for their Equipment before listing it on the ShareHire platform..
8.4. In the event of damage, theft, or a dispute, ShareHire may assist in facilitating a resolution by providing transaction records, communication logs, and Equipment ID details to the Supplier and their insurer.
8.5. ShareHire does not guarantee coverage decisions, claim approvals, or payouts made by a Supplier’s insurer.
Hirer Liability
8.6. Hirers are responsible for ensuring they understand and accept the risks associated with hiring equipment from Suppliers. If a Hirer damages equipment, they may be liable for repair or replacement costs, subject to the Supplier’s insurance policy.
8.7. If a Hirer causes injury or property damage while using the rented equipment, they may be personally liable unless covered by their own insurance.
8.8. Hirers who book in the course of a business must hold public liability insurance of not less than AUD $10 million for any one occurrence, and AUD $20 million for Equipment in a Higher-Risk Category, and warrant it is in force for each Booking. ShareHire may require a certificate of currency.
8.9. Other Hirers are not required to hold public liability insurance for Equipment outside a Higher-Risk Category. They acknowledge they hire at their own risk and, to the maximum extent permitted by law, are personally liable for loss, injury or damage they cause. Nothing in this clause excludes any right or remedy under the Australian Consumer Law that cannot lawfully be excluded.
8.10. ShareHire restricts Higher-Risk Equipment so that it may be booked only by business Hirers, or by Hirers who provide evidence of appropriate public liability insurance, licensing and competency. ShareHire will not permit a Booking of Higher-Risk Equipment by a Hirer who does not meet this requirement.
8.11. ShareHire does not provide, arrange or procure public liability insurance for Suppliers, Hirers or any other User, and does not insure against third-party bodily injury or property damage arising from the rental or use of Equipment facilitated through the Platform. Each Supplier and Hirer is responsible for arranging their own insurance in accordance with this Clause 8. Nothing in these Terms of Business excludes, restricts or modifies any right or remedy under the Australian Consumer Law that cannot lawfully be excluded.
9. Damage Claims & Dispute Resolution
9.1. Suppliers and Hirers must notify ShareHire via the Platform within 24 hours of becoming aware of any incident connected with a Booking involving injury to any person, damage to third-party property, attendance by police or emergency services, or a claim made or threatened against them. The notification must include the Equipment ID and Booking reference and a description of what occurred. Notification is for platform records and dispute resolution only - it is not an insurance claim, and each User remains responsible for notifying their own insurer.
9.2. In the event of damage, theft, or a dispute over the condition of the rented equipment, the Supplier must submit a damage claim via the ShareHire platform within 24 hours of the equipment being returned.
9.3. The claim must include:
(a). Photographic evidence of damage or missing parts.
(b). The Equipment ID, which will be referenced for all claims, disputes, and liability assessments.
9.4. ShareHire will review the submitted claim and facilitate communication between the Supplier and Hirer to determine the best resolution.
9.5. If the Supplier’s own insurance policy covers damage or theft, the Supplier must handle the insurance claim directly with their insurer. ShareHire may assist by providing transaction records, communication logs, and Equipment ID details to support the claim process.
9.6. If a Hirer disputes a claim, ShareHire may facilitate communication between the parties to assist in resolving the dispute. However, the ultimate determination of liability rests solely with the Supplier, the Hirer, and any involved insurance providers.
9.7. If an agreement cannot be reached between the Supplier and Hirer, the Supplier may choose to:
(a). Pursue recovery through their insurance provider, OR
(b). Initiate a legal claim against the Hirer.
9.8. If a dispute escalates, ShareHire reserves the right to temporarily withhold Security Deposits while an investigation is underway.
10. Limitation of Liability
10.1. To the maximum extent permitted by law and subject to the clause on consumer guarantees below, ShareHire is not liable for any loss of income, personal injury, property damage or financial loss suffered by Hirers, Suppliers, or any third party due to misuse, tampering, or improper operation of equipment.
10.2. ShareHire may use third-party identity verification services, such as but not limited to Stripe Identity, to verify user identities. However, ShareHire does not verify, guarantee or assume responsibility for the accuracy, validity or authenticity of any identification provided by users or third-party verification services
10.3. ShareHire is not liable if equipment is hired or operated by an individual using a false, expired, suspended or otherwise invalid licence or permit under Australian law. Suppliers are responsible for verifying the eligibility of Hirers before allowing access to equipment.
10.4. ShareHire does not inspect, own, or maintain any equipment listed on the platform and makes no warranties as to its condition, safety, or fitness for use. Suppliers are solely responsible for ensuring that their equipment meets all applicable legal and safety standards.
10.5. In the event of a dispute between a Supplier and a Hirer:
(a). the Supplier and Hirer must first attempt to resolve the dispute directly
(b). if the parties are unable to reach an agreement, ShareHire may, at its discretion, review the information and evidence provided by both parties to facilitate a fair resolution, but does not guarantee any outcome.
(c). If the dispute escalates to external legal investigation or proceedings, ShareHire may disclose relevant transaction records, Equipment ID details, and communications between the parties to the appropriate authorities
(d). ShareHire is not a party to the Rental Agreement and accepts no liability for disputes arising from or relating to that agreement.
10.6. To the maximum extent permitted by law and subject to clause 10.7, ShareHire's total liability to a User for all claims arising out of these Terms of Business or any Booking is limited in aggregate to the greater of AUD $1,000 and the total Booking Fees for that User's Bookings in the 12 months before the event giving rise to the liability.
10.7. Nothing in these Terms of Business excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law where to do so would be unlawful. Where ShareHire is able to limit its liability for a failure to comply with a consumer guarantee (other than a guarantee under sections 51 to 53 of the Australian Consumer Law), ShareHire's liability is limited, at its option, to resupplying the relevant services or paying the cost of having them resupplied.
10.8. ShareHire does not verify equipment ownership, and Suppliers are solely responsible for ensuring they have legal ownership or rights to rent out equipment. Any disputes regarding ownership must be resolved directly between the Supplier and the third party. ShareHire assumes no liability for such disputes but reserves the right to request proof of ownership at any time.
10.9. Users are responsible for reviewing their applicable insurance policy terms and understanding their financial obligations in the event of a claim
10.10. ShareHire does not provide rental insurance for Suppliers or Hirers. Suppliers must ensure their equipment is insured under their own policy. Any damage, theft, or liability claims must be handled directly between the Supplier, Hirer, and their insurance provider. ShareHire’s role is strictly limited to providing platform records, transaction logs, and Equipment ID details to assist dispute resolution.
10.11. ShareHire is not liable for any fines, penalties, injuries, property damage, or legal consequences arising from a Hirer operating equipment without the legally required license or qualification.
10.12. Suppliers and Hirers are solely responsible for ensuring compliance with all applicable laws and safety regulations when renting and operating licensed equipment.
10.13. ShareHire is not liable for injuries, property damage, or equipment malfunctions arising from a Hirer’s failure to follow manufacturer instructions or Supplier-provided guidelines.
10.14. Suppliers and Hirers acknowledge that ShareHire does not provide equipment training and is not responsible for verifying the Hirer’s competency in operating rented equipment
10.15. ShareHire provides a marketplace for Dry Hire equipment rentals only and does not supply operators, training, or supervision for any rented equipment.
10.16. Hirers acknowledge that they are solely responsible for ensuring they have the necessary skills, experience, and licensing to legally and safely operate rented equipment.
10.17. ShareHire is not liable for any injuries, property damage, or legal issues arising from the misuse, improper operation, or lack of qualifications of a Hirer using Dry Hire equipment.
11. Termination
11.1. ShareHire reserves the right to terminate access to the platform for any user who violates these Terms of Business.
11.2. ShareHire may terminate a User’s account immediately for unlawful conduct or breaches of these Terms of Business and is not liable to the User for any loss resulting from such termination
11.3. Upon termination of a User's account, ShareHire reserves the right to immediately suspend or cancel any active Bookings and listings associated with that account. Any amounts held in escrow, including Booking Fees and Security Deposits, will be managed as follows:
(a) If no valid claims or outstanding obligations exist, ShareHire will refund escrowed funds to the Hirer.
(b) If there are valid Supplier claims, including for damages or late fees, ShareHire may hold escrowed funds and facilitate resolution in accordance with Clause 9 (Dispute Resolution).
11.4. ShareHire reserves the right to suspend, restrict, or permanently terminate a user's access to the platform without prior notice if the user engages in any of the following prohibited activities:
(a). Fraudulent activity, misrepresentation, or identity theft in connection with their account or transactions.
(b). Repeated non-compliance with ShareHire's policies, including but not limited to excessive cancellations, non-payment, late returns, or breaches of rental agreements.
(c). Attempting to circumvent the platform by conducting rentals, transactions, or communication outside of ShareHire to avoid commission fees.
(d). Posting false, defamatory, or misleading content, engaging in harassment or abusive behavior toward other users or ShareHire representatives.
(e). Using the platform for illegal, deceptive, or unauthorised purposes, including but not limited to fraudulent chargebacks, money laundering, or violating applicable laws.
(f). If necessary, ShareHire may withhold or freeze funds, security deposits, or earnings pending the outcome of any investigation into violation of terms.
11.5. Users whose accounts are terminated are permanently prohibited from re-registering or creating new accounts under any name without prior written approval from ShareHire. ShareHire reserves the right to block or take legal action against users attempting to evade termination policies.
12. Amendments
12.1. ShareHire reserves the right to update these Terms of Business at any time.
12.2. Changes will be communicated via email or platform notifications and will take effect upon posting.
13. Governing Law
13.1. These Terms of Business are governed by and construed in accordance with the laws of New South Wales, Australia, and each party submits to the non-exclusive jurisdiction of the courts of New South Wales.
14. Force Majeure
14.1. ShareHire is not responsible for delays or failures caused by force majeure events, including but not limited to natural disasters, government restrictions, cyberattacks, infrastructure failures, or pandemics. In such events, ShareHire will take reasonable steps to mitigate service disruptions but is not liable for resulting delays or losses
If you have any questions, please contact us at enquiries@sharehire.com.au
ShareHire Team
Copyright © 2026 SHAREHIRE PTY LTD - All Rights Reserved.
ACN: 681 831 318
The Sharehire logo is a registered trademark of SHAREHIRE PTY LTD